14:31 05 Mar 23
I recently worked with Armando for a home inspection issue, and was so impressed with his patience, professionalism, and care. Armando proved to be such an asset to Elk Grove Sewer and Plumbing, as he took his time to evaluate and communicate. In a world that it seems companies are out to make money at any customer expense, I appreciated Armando's honest assessment and advice. Because of his service, I will not hesitate to use Elk Grove Sewer and Plumbing and recommend them to anyone.
03:15 21 Feb 23
Reasonably priced.very knowledgeable professionable guy.fixed my shower and works great.
04:28 21 Jan 23
Back home from local shopping; Half-bath floor devastatingly flooded seeping into adjoining room. Colleen said somebody would be out asap. Armando was here within the hour to work intensely at unclogging the hardest part of the sewer, from the clean-out access to half-way in the crawl space having to change to special high pressure power equipment, still being unable to go further. He then called me to observe, via the camera cable, the reason for the overflow: The original age-related deteriorated sewer pipe collapsed from the rush of washing machine-pumped drain water from one end to the muddied, fully clogged collapse at the other.Now, here comes my maintenance penance for 'what you can't see or hear is no problem.' OML...Integrity lives...Rather than the complete trench-and-tunnel cost I feared, thankfully came relief from an alternate much less costly repair-offer suitable for houses with a crawl space.Armando explained the procedure, and after confirming with the office, he and Colleen gave us orders to use the front bathroom only- anything else. ...until he and his crew return early in the morning to start repairs; but if the end of day doesn't come until well into the night they'll finish until the only thing left is for them to return when they can to merely clean and organize. The cost was discounted, and the immaculate workmanship was done by a specialized crew.I'm sorry for the lengthy review but having lived in this house for fifty-two years I have never experienced service from a contractor close to that of Village Sewer & Plumbing. I want to express a deserving gratitude for their excellent performance.Tony SavinoElk Grove Village
21:37 21 Dec 22
Had a great experience with this company! Hard workers and they are very honest and reasonable with pricing! They identified the issue we were having and resolved it professionally! Highly recommended!
23:53 15 Dec 22
Excellent, prompt service. Have used for sump pump installation, sinks, showers.
17:39 23 Aug 22
Village Sewer & Plumbing sent Rick out to evaluate replacement of our water heater at home. Gave Rick the "go ahead" to replace the water heater (40 gal). Fantastic job!! Rick was knowledgeable and professional. Highly recommend Village Sewer & Plumbing. Thanks Rick!
16:41 23 Aug 22
We had a leak below our concrete slab which was extra complicated because of how old plumbing connected to new plumbing with a 2006 home addition. Elk Grove Village Sewer & Plumbing was able to come out quickly and troubleshoot and there was great communication throughout. Armando is extremely knowledgeable and we felt comfortable with his solution to our problem. The entire crew was so hardworking and professional. It was a big job but they were able to get everything done in two days, left our home clean and we felt the price was fair. Hoping not to have any plumbing issues in the future but if we do we will definitely call Elk Grove Village Sewer & Plumbing
01:52 01 Jun 22
Had a drain pipe repaired. Rick H came out and did a great job of using his extensive knowlege and long standing experience to resolve a recurring leak and Colleen was very responsive in dispatching service and following up to make sure the leak was fixed on time, on budget and correctly. Elk Grove Sewer and Plumbing is a first class operation with professional staff that do excellent work and back up their work all at a very reasonable price as well.
21:33 21 Apr 22
Highly recommend! excellent service - honest - polite - trustworthy - responsive - fairly priced - would use their service again if needed -
19:18 06 Apr 22
Fast, Professional, Accurate, & Competitive. Home Sewer repaired, inspected, & working in less than 48hrs, start to finish. Best crew ever. Thanks Leo, you ROCK!, keep up the great work. -aj-
03:36 20 Mar 22
I thought the issue in my crawl space was just a crack but it turned out it was a bigger issue. Armando and his crew (about 6 professionals) spent all day working in the crawl space and replaced the pipes perfectly. Since then, the humidity in the crawl space has normalized and it looks like one of the picture perfect examples of a crawl space that I see on a Google search. If you are living anywhere around Elk Grove Village, I am absolutely positive that they are the best professionals for these kinds of jobs, and they are the first ones I will be contacting in the future for any other plumbing services. I am extremely satisfied with my experience from EGV Sewer and Plumbing. Thank you guys so much!
21:59 18 Dec 21
My plumber that I used for the last 15 years retired and I thought I'd never find another one like him...called Elk Grove and I couldn't have been any more satisfied...fair price, super clean, friendly and super professional...Joe is hard working, plesent and takes his job very serious...I highly recommend them and will defenataly use them for all my future plumbing problems...try them I know you won't regret it...
16:53 21 Nov 21
Technician Luis came on time, he is very friendly and very professional. He has very good technical skill and did a great job. We are very happy. We highly recommend Elk Grove Village Sewer & Plumbing.
12:23 12 Nov 21
The crew was polite and kept me up to date on the problem and the solution. They were respectful of my home and restored the area they were digging. Highly recommend this business!!!
19:10 28 Oct 21
Great service and fast response
14:20 17 Sep 21
Ryan worked harder than I have ever witnessed in my life. We had a weird issue with our basement drain stopping up. He did have to come back because is was usual he found out. He took the time to explain everything as he went along and I learned a lot! I think that if he didn't get it fixed last night he would have slept in his truck to be there the next day. Feel free to call the office for my mobile phone number. I'll be happy to answer any questions.
14:07 17 Sep 21
Excellent communication and service.Needed to get a plumber in a hurry in a short time window due to an upcoming vacation.They were able to accommodate my needs and communicated extremely well. Very professional and courteous.I will definitely call Elk Grove next time I have a plumbing issue.
Guillermo Garfias Jr
20:43 01 Sep 21
We had plumber Joe Jed, and not only was he very polite, but he was very professional. He made us feel very comfortable, explained everything with details, answered all our questions and gave us great advice, and even joked around, just an awesome person to deal with.We will definitely be using this company again for our future plumbing needs, but will request that Joe be sent.Great price, and definitely cares about the quality of work, all work is 💯 guaranteedThank You Very Much Joe!
22:07 03 May 21
They were working on the project 2 days ahead of time and finished that same day. Pricing was more than half of ABC. Very pleased with the work.
15:06 08 Apr 21
We were extremely pleased with the work that Village Sewer and Plumbing performed on the repair/replacement of a cast iron sewer line in our home and garage. This was a big job that was handled with professionalism throughout - from the initial scoping through the finished concrete work. Armando and his crew are a pleasure to work with and came though on all promises. Professional, on-time, courteous and all steps fully explained in advance. The owners of this company also go out of their way to make sure everything is running smoothly...just like our new pipes! We will definitely use their services and expertise again.
00:08 05 Feb 21
I’ve been in the trade for 32 years as an electrician called Elk Grove village sewer to repair a broken sewer pipe they did an outstanding job Top-notch company fast service polite and very clean thank you for such a wonderful job highly recommend you to anybody
20:15 24 Nov 20
They dod a great job for my sewer work under my driveway in 2016, and also at our family friend's elsewhere in town, last week.
20:51 14 Oct 20
Elk Grove Sewer and Plumbing was able to find the root cause of a clog in our toilet lines in just one visit.We had another company here 5-7 times, each time had a new reason for the clog, either employees flushed paper towels, or pipes collapsed underground or double ply toilet papers causing the issue as so on. EGSP found the problem and fixed it the next day. Armando is great, he is very helpful, explained everything in detail. thank you
13:26 04 Oct 20
Initial septic pit replacement there was an issue but the owner came out the next day & no issues since. Very satisfied.
22:49 16 Sep 20
Joe is AWESOME! Does a fantastic job and always professional.
21:13 10 Sep 20
I have been using Elk Grove Village Plumbing for years now. They are the only company I use for these services. They are honest, reliable, and provide wonderful service for a reasonable price. I highly recommend them!!!
18:46 10 Sep 20
Joe is the best. He had been our go to plumber fir 15 years now. He has helped us fix things so many times. He always explains what’s going on and he’s hard working, efficient and thorough. The staff at Elk Grove Village Plumbing is great as well. We highly recommend them!
18:45 01 Jun 20
Professionalism - Explained everything clearly and in detail.On time - Came 45 min before time promisedGood Quality - Professional quality work and cleaned up afterwards.Responsive - Answered all questions.Good Value - GREAT VALUE.(They actually said how much they paid for the part and how much was the labor....Before I start apologies for a long review but its much deserved. I am not very good in leaving reviews but in this digital age its a must when someone does a great job as well as when they screw up. Good for accountability and keeping honest. So Couple weeks ago I had water in the basement due to a faulty Ejector pump and it was raining heavy as well. Next day I started calling companies to get a quote. The price quotes ranged from $950 to $2000. Also every company I called from charged $45 - $75 to come and give an estimate and this is after I told them what I needed done. After calling many companies and finally setting an appointment with one I decided to give Elk Grove Village Sewer and Plumbing a call as I saw their van pass my house. They said they don't charge anything extra for an estimate also they gave me a quote for ejector pump that was $300 less. Needless to say I went ahead with Elk grove Village Sewer and Plumbing and was extremely happy with their service and professionalism. ABSOLUTELY will use them for any future needs as well as will tell family and friends about them as well. Great people and great company. THANK YOU!.
20:12 15 May 20
Actually, where can I give 100 stars? Last Sat our sewer lines backed up. I contacted our Home Warranty company (which I have since used my CHOICE to cancel). They sent 1 guy who didnt want to take this machine down the stairs...isnt that where most clean outs are....Sent a second vendor who hit us for $75.00 deductible, another $250 for camera inspection (not covered) and wanted another $850 to hydrojet (which I've since learned CAN"T BE DONE FROM THE INSIDE) and another $5-10,000 to replace the line if needed (all not covered).Thankfully, my 6th sense said no. Found Elk Grove Sewer & Plumbing thru Google....Joe, the owner, here within an hour, no charge. Told me they would not waste our money with jetting, came back today as promised, clean, neat, very respectful, kind...can't say enough good things about this company! And the cost is BEYOND reasonable. I feel like Angel's are in our basement and yard today. Joe, Colleen & your staff...thank you so much!
01:24 21 Apr 20
My experience could not have been better. As a former technician, I am very demanding about the work quality in my home. Setting up an appointment was handled all by text message. Straight forward prompt correspondence. Very easy to work with. Paul, the technician who replaced our water heater was great. He worked with my concerns. The job was completed very professionally.
21:20 08 Apr 20
Serious problem with kitchen sink... Ryan is absolutely the best... Extremely clean very friendly. Explained everything as he went... I would Highly recommend Him and the company...
23:56 28 Feb 20
Excellent service, friendly, and professional! Ryan was the best! He was very knowledgeable and was extremely clean while he worked. Would definitely use them again and would recommend them to others!
17:37 25 Feb 20
These days it’s assuring a company like EGVSP is still out there; who values their customer base and provides exceptional after sale support. When I had a recent problem with my new water heater not heating properly, I called EGVSP to diagnose the problem. The problem was a defective OEM water heater component. What was a stressful situation; EGVSP stood behind their warranty without question. From Katie’s excellent customer service responsiveness to Ryan’s workmanship and amiable professionalism, the issue was quickly resolved. Highly recommended!
15:38 24 Feb 20
Very responsive, quality job at reasonable prices.
21:31 12 Feb 20
21:54 06 Feb 20
We are so happy with the quick response to get our clogged sink up and running in our old house. Ryan was very willing to come out to Glenview. He explained what the situation was and remedied it effectively and quickly. Cost was very reasonable as well. We plan to schedule our out door system clean out in the spring with ELG S&P. Thanks for the great care and God bless!
19:53 03 Feb 20
Ryan did an amazing job today rodding my sewer pipes within 2 hours! He was on time, friendly, respectful and a very hard worker.Extra thanks to Colleen (one of the owners along with Joe). Colleen helped teach me about the plumbing business and their work. I really appreciate you taking the time to connect with me. The price was right👍Thanks so much!
13:56 01 Feb 20
We LOVE Elk Grove. We have had them out to do big jobs (replacing pipes underneath the house) and small jobs. Always quality work, amazing customer service and at a reasonable price. Would recommend them to anyone.
00:37 10 Jan 20
I was recommended to Elk Grove Village Sewer and plumbing by a village employee after a I had a bad experience with another plumber who was sent by the home warranty company.Joe came out that same day with camera and diagnosed the issue..which was unfortunately the main sewer line in my crawl space under the new concrete floor.It was a New Year’s Eve and late in the afternoon but Joe had his crew come and temporarily power blast the clog to move some of the crumbling cast iron so we didn’t end up having to get a hotel because of no running water in the house..this was a very nice of him.The crew showed up bright and early on Thursday to begin work..they were very polite and very respectful of my property.The job was completed in reasonable time and at a very good price considering the amount of work involved.I would highly recommend them to anyone needed plumbing servicesThank you Elk Grove Village Sewer and PlumbingSincerely
19:19 04 Jan 20
Ryan was able to come out that day and take care of a sump pump issue no problem. He was very knowledgeable and helped answer all our questions. Also their price was 1/2 of what another larger plumbing company quoted. They were recommended by my brother and I would recommend them as well.Thanks
Thomas D'Acquisto Jr
16:11 26 Nov 19
We had a hard rain on Sunday night. Our plumbing downstairs started to back up in the utility room when trying to wash clothes. E.G.V. S&P was recommended to us. We left a message Sunday night after the Village came out and said their main line was clean. They called very early Monday morning, a lady named Katie. She took all our information, gave us pricing and said they'd be out the same day. We rev'd a call within a 2 hour window that they were on their way. My Mother is disabled and we could not use our bathrooms so this was crucial. Ryan & Jim came as a crew. They came in and surveyed the situation. Though we had a crawlspace where our clean out was inside the house, these two gentlemen transported heavy equipment from their van into our home and fit that into the crawlspace to begin cleaning the main line. They had a free camera inspection also. They saved the day. Ryan & Jim were so very polite, courteous, and knowledgeable. After they completed the work they informed us of options for the future about establishing a clean out outside of the home but also said they would gladly come back to do maintenance for the main line in the future inside. I would highly recommend these gentleman and the company for good, honest, reliable plumbing needs.
18:17 03 Oct 19
I'm a long time customer because of Joe. He was recommended to me by my parents and he's the only one I trust with my home/income property. Gives great advice, explains answers to my questions thoughtfully and thoroughly. He's a pleasure to see and do business with!
20:31 27 Sep 19
Amondo came out and did an excellent job.
15:07 14 Sep 19
Joe came out to rotter our shower drain. He was prompt, courteous and the price was reasonable. While here, I asked him if he knew why we had an odor emitting from our wet bar. He immediately identified and fixed the issue. I cannot recommend him highly enough.
15:47 12 Sep 19
I have been a customer of Elk Grove Village Sewer and Plumbing for the past two years. I have always been satisfied with the quality of work. Thank you Joe, your truly a professional at your job.
15:47 27 Aug 19
Joe was very thorough and explained to me exactly what the issue was and how it needed to be fixed. He was wonderful and I will be using him for all future plumbing needs!
19:17 13 Jul 19
5 Star review.I called this morning with a stuck water valve for my dishwasher. Ryan was able to come out and replace it quickly on a Saturday. Thanks you Ryan. Now I can get my new dishwasher installed. Thanks for your help.
13:42 20 Jun 19
I had a HUGE task of eliminating my septic and sewer from my house and hooking into the town’s water and sewer. I called every plumbing contractor from ABC (which was another story in itself!) to XYZ. Joe the owner came out and took the time to walk the job and review every detail of the project. Joe contacted the city to get a full understanding of the elements he would be dealing with to complete an accurate bid for my project. BTW this is a task some of the other companies that came out to give a bid said they would not do and that I was to deal with the city.Joe’s bid was by far the most detailed in terms of defining the full scope of work. Joe’s price was very fair. The job went as planned and on budget. Joe not only quotes the job but he is actually onsite making sure the work is held to his exacting standards.I looked at all the plumbing contractors in the area. Joe and his crew are the best by far. Don’t waste your time on the others, most of the other contractors I never received a quote or they couldn’t show up for their appointment. When I did get a quote from the others there was no details of the scope of work.In summary, I had a great experience and would highly recommend Elk Grove Plumbing and Sewer.
14:13 29 May 19
Ryan came to my house to fix my kitchen sink and was in and out in less than an hour. He was so polite, didn’t make a mess, and was able to tell me what was wrong right away. I’ve had other plumbers come to my house who made a huge mess, left my house smelling awful, and were rude and this was such a pleasant surprise to have the total opposite. He cleaned everything and kept a very neat work area. I will be calling this company for all of my plumbing needs from now on!
16:36 20 Feb 19
I have used Village Sewer twice and both times extremely impressed with the customer service of their office staff. I’ve called twice with emergencies and called multiple times with questions. They listen to you and answer your questions. They are also prompt at getting a plumber out. Both times the plumbers that have come out are so friendly and helpful. They really try to figure out the problem and the most economical way to repair the problem. Last year two companies wanted to charge me thousands of dollars and their solutions were wrong. Paul came out from Village and figured out what was wrong and it cost me around $1000. I highly recommend Village to everyone. This day in age it is hard to get good customer service. I wish I had used them in the past for other plumbing problems! I was so ripped off before by another local company.
16:45 07 Oct 18
First time using Elk Grove Sewer and Plumbing. Quick response. Joe the Plumber is awesome. We will use them again.
17:02 27 Jul 18
Colleen -I didn’t get a chance to email you yesterday but I wanted to let you know how great your crew was! Such nice guys – trying to make sure our issue was resolved in the best possible way. They worked so hard all day long but always had a smile despite the craziness and unforeseen issues.In the middle of all the chaos here, I was having a family party too. Yikes. We had about 30 family members here for dinner. It was quite a day. So it made my life just a little easier to know your crew was taking care of everything!I also have to tell you that the guy from the city – who came to look at the main sewer pipe repair yesterday – pulled me aside to tell me to recommend your company to all our neighbors and friends. He said they were fixing things exactly the way it should be done – no cutting corners. He also said your quote for the work was a great price. The city said they knew the company we hired was top notch when they saw that there was a plate over the hole in the street when they finished yesterday - while we waited for the plumbing inspection - and not just some plywood and barricades.So, thank you again for everything!
20:34 25 Jul 18
Elk Grove Village Sewer & Plumbing provided a quick and efficient diagnosis to a sewer backup. Armando arrived quickly to rod out the sewer line and completely cleared up the clogged pipes using a camera device and rodding. He explained everything every step of the way and wanted to make sure that it did not happen again. He was friendly, understanding, and helpful throughout the entire process. I cannot say enough great things about Armando! I am so happy that I chose to call Elk Grove Village Sewer & Plumbing and will definitely call them in the future with any problems. Thank you!
13:01 18 Jul 18
Joe was great showed up on time and took care two different leaks, one was caused by the garbage disposal. I had a 9 year warranty on the disposal so he removed it for me so I could get it replace at the store I purchased it. He came back the same day to install the new, so we would be without a kitchen sink
11:26 21 Jun 18
Had them come out and fixed 2 toilets and a clogged bath tub and helped with the drain so that we could catch the hair n the drain before it clogs again very nice and he worked quickly to get the job done. Would recommend them and will call them again if I need a plumber
00:31 17 Feb 18
Reasonable price for main sewer rodding. Joe did an excellent job.Thanks
08:44 28 Dec 17
They were very fare on price, quick 2 respond, and by far the best company out there. Keep up the great work and thank u for quick response 2 come out and help my mom. Thank u very much
00:18 18 Aug 17
I have used their services twice now. Once for a broken pipe and now for the kitchen disposal and pipes under the sink. Both times they did a fantastic job, quick, and even went out of their way to help me with other issues. They explained everything to me, what the issue was and other problems I had or may have in the future. Great service and didn't screw me over with cost like many other plumbers do. They will be my go-to plumbers for whenever I have any issues in the future. Thank you!
17:02 10 May 17
Super nice guys. Got here in less than an hour. Our problem ended up not even really needing a plumber but they were super helpful in guiding us in the right direction.
16:16 13 Mar 17
Very pleased with the work that Joe and his team did!! Very helpful, timely, and dependable! Will definitely be using them again!!
21:06 11 Apr 16
We hired Elk Grove Village Sewer & Plumbing to repair a broken sewer line and couldn't be happier with how things went. Joe and his team are top-notch. Crew arrived on time and did the work exactly as discussed. Office staff was very professional and pleasant t work with. Pricing is very reasonable. I enjoy working with a well-run family business such as theirs.
21:05 01 Mar 16
We've ben using Elk Grove Village Sewer & Plumbing for over 5 years for two different houses covering a myriad of things: Garbage disposal, sump pump battery, low water pressure for shower, water heater went out. Always on time (including Saturdays) and very transparent in communication and recommendations. I highly endorse and have recommended them to neighbors and friends.
02:07 09 Feb 16
Joe is an awesome guy who did a thorough work cleaning clogged main drain. He gave me a discount too and his price was much lower than others. He is dsincere and would highly recommend him.
- Drain Cleaning
- Water Heater Servies
- Bathroom Remodeling
- Sewer Repair
- Sump Pumps
- Commercial Plumbing
- Water Leak Detection
- Drain Cleaning
- Water Heater Servies
- Bathroom Remodeling
- Sewer Repair
- Sump Pumps
- Commercial Plumbing
- Water Leak Detection